Based in Melbourne, Australia, Rebecca helps put an end to everyday conflict across Victoria and the world.
Rebecca offers a range of conflict management services including workplace mediation and conflict resolution coaching, along with tools and resources for the HR manager dealing with conflict at work.
Conflict Resolution Coaching
Many clients need a bit of help and support to get through a stressful conflict situation. That’s where coaching and support comes in. Whether it’s someone to support you in a difficult HR meeting, at a conciliation hearing or during statutory mediation, or skills and training to manage everyday conflict a little better, Rebecca has a coaching package that’s right for you.
Coaching and Support Services include:
- Performance Improvement meetings
- FairWork Commission Hearings
- Accident Compensation Conciliation (Workers’ Compensation disputes)
- Family Law Mediation (FDR)
- Family Law Conciliation Hearings
- Managing workplace conflict
Conflict Resolution Coaching teaches the skills and provides the confidence needed to handle everyday disputes.
With fixed fee packages for all coaching services (excluding travel), Rebecca will work with you to find the best response to whatever dispute you are dealing with.
There are many reasons why clients turn to mediation. Some have tried HR mediation and been unable to resolve the conflict. Others lack the internal HR resources, or understand that a mediator from HR may not appear impartial and detached in the same way as an independent professional mediator.
Mediation is most effective when all parties are committed to working together harmoniously in the future. While the mediation process allows for an examination of past wrongs and present hurts, its main focus is on creating a strategy or plan for the future. Mediation is a journey from conflict to solution. At the end of the journey you will have a strategy for the future that is unique to you.
No two outcomes are the same, because no two disputes are the same.
One of the barriers that stop people accessing mediation is uncertainty around the costs. As a small business owner, Rebecca understands the cash flow and budget pressures her clients face. To help put your mind – and your wallet – at ease, Rebecca offers fixed price packages for most mediation services.
Tools and Resources for Managers
On the whole you’ve got this conflict management thing sorted, but you’re looking for new ideas to add to your toolkit?
Not ready to commit to mediation or coaching, but ready to dip your toe in?
Here you will find a range of Guides and Resources including:
- Guide to gathering your thoughts
- What to take to mediation checklist
- Guide to your opening statement
- Ready to Mediate Kit
- Fairwork Commission Hearing Checklist
- Workcover Conciliation Checklist